Shipping policy

Zomoky Shipping Policy: Free & Reliable Delivery Across India

At Zomoky, we understand the excitement of receiving your order promptly. That's why we've designed our shipping process to be straightforward, transparent, and dependable. We're pleased to offer free shipping on every order across India, regardless of the total value – no minimum spend required!

Order Processing & Cut-off Time:

We're committed to getting your Zomoky finds to you as quickly as possible.

  • Processing Time: 1–2 business days
  • Order Cut-Off Time: Orders placed after 5:00 PM Indian Standard Time (IST) will be processed on the following business day.
  • We carefully pack and ship orders from Monday to Saturday, excluding public holidays.

Once your order is processed and ready to go, we'll send you a tracking link via email or SMS, allowing you to monitor your parcel's journey every step of the way.

Estimated Delivery Time:

  • Transit Time: 4–5 business days
  • Total Delivery Time: Expect your order to arrive within 5–7 business days (this includes our processing time plus the transit time).

Please note that while we strive for timely delivery, actual delivery times may vary slightly based on your specific location, particularly for addresses in rural or remote areas. External factors such as weather conditions, occasional delays with our courier partners, or local festivals might also cause minor disruptions. However, we are committed to keeping you informed of any unexpected delays.

Shipping Charges: Enjoy Complimentary Delivery!

We believe that shipping should be hassle-free and cost-free for you. That's why shipping is absolutely 100% free on all orders at Zomoky. There are no hidden fees or surprise charges – the price you see is the price you pay. Whether you're ordering a single essential or filling your cart with stylish finds, we've got the delivery costs covered.

Tracking Your Order: Stay Informed

As soon as your Zomoky order is dispatched, you will receive a unique tracking number directly to your email address or via SMS. You can use this tracking number to check the real-time status and location of your shipment at any point.

If you haven't received your tracking information within 48 hours after placing your order, please don't hesitate to get in touch with our support team. We'll be happy to look into it for you and provide an update.

Shipping Locations: Reaching Every Corner of India

We are proud to ship to all serviceable PIN codes across India. If you are unsure whether your specific location is within our delivery network, please feel free to reach out to us, and we will gladly confirm it for you.

Questions or Concerns? We're Here to Assist!

Do you have any questions regarding your shipment, need help with tracking your order, or require any delivery updates? Our dedicated support team is always ready and happy to assist you. Please don't hesitate to reach out – we're committed to ensuring your Zomoky shopping experience is smooth and satisfactory from start to finish.

 

Zomoky

 

  • Email:  support@zomoky.shop
  • Business Hours: 09:00 - 20:00 (Mon - Sat) (GMT+05:30) India Standard Time (Kolkata)