Payment Policy

Zomoky Payment Policy

At Zomoky, we aim to make your checkout experience seamless, secure, and convenient. This policy outlines the payment methods we accept and the security measures we have in place to protect your transactions.

Accepted Payment Methods:

We offer a variety of payment options to suit your preferences:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, Mastercard, American Express, 1 Diners Club, and RuPay.  

  • UPI (Unified Payments Interface): Pay quickly and easily using your UPI ID through your preferred UPI application.
  • Net Banking: Make secure payments directly from your bank account with support for all major Indian banks.
  • Cash on Delivery (COD): For select products and pin codes, you can choose to pay in cash when your order is delivered. Availability will be shown at checkout.

All payments are processed in Indian Rupees (INR).

Payment Security:

Your security is our top priority. We employ robust measures to ensure your transactions are safe:

  • SSL Encryption: All payment information transmitted during checkout is protected by Secure Sockets Layer (SSL) encryption, safeguarding your data.
  • PCI-DSS Compliance: Our payment gateways are PCI-DSS compliant, adhering to the highest industry standards for secure handling of payment information.
  • Data Privacy: We do not store your sensitive card or banking details. This information is securely processed by our trusted payment partners.

Payment Confirmation:

Upon successful payment, you will receive:

  • An order confirmation email with your order details and invoice.
  • An on-screen confirmation message on our website.
  • Updates on your order processing and shipping via email and/or SMS.

If you do not receive a confirmation, please check your spam folder or contact our customer support team for assistance.

Payment Issues:

If your payment fails, it could be due to reasons such as:

  • Network connectivity problems.
  • Incorrect payment details.
  • Insufficient funds.
  • Bank-related declines or timeouts.

If your payment is unsuccessful, please try one of the following:

  • Attempt the payment again using a different payment method.
  • Carefully verify your payment details for any errors.
  • Contact your bank or payment provider to inquire about potential issues.
  • Reach out to our customer support team for assistance.

Contact Us:

For any questions or concerns regarding payments, please do not hesitate to contact us. We are here to help ensure a smooth and secure shopping experience.